OPPORTUNITIES

Summary of Position:

As the Operations Supervisor you will play a crucial role in overseeing and optimizing our operational processes. In addition to assisting with the daily workflow of Operations and Engineering, this role has director oversight of the organizations warehouse, dispatch and tree contractors.

Core Competencies:

Work effectively as an employee of Paulding Putnam and maintain good job behavior.

·         Must be supportive of Cooperative business concepts and principals.

·         Must be of high integrity, dependable and professional.

·         Punctual and conscientious about work hours and perform overtime when requested.  Communicate with supervisor when unable to work at the appointed time.

·         Accept responsibility for the duties of your position.  Work diligently toward complete accurate work assignments.

·         Develop the necessary skills and knowledge to perform the duties of the position.  Attend meetings and seminars as directed.

·         Continually develop and recommend more efficient and effective ways of carrying out the duties and responsibilities of the position.

·         Review and abide by established policies and procedures of the Cooperative.

·         Must have a high regard for the safety of themselves and others.  Promote safety in every activity and attend scheduled safety meetings as directed.  Become familiar with and abide by the PPEC safety rules and procedures.

·         Must have the desire to work as part of a team and contribute to the high morale in the organization.  Promote teamwork through communication and cooperation.  Treat co-workers in a professional manner and consider the opinions and personal needs of others.

·         Accept and adapt positively to changes in your position and within the Cooperative.  Develop a commitment to accept ongoing change.

·         Be a positive influence within and outside the Cooperative.

·         Support the Cooperative’s mission by staying current with information to cultivate and positively project the Cooperative’s philosophy.

Supervisor Core Competencies:

Supervise and coordinate the work of the employee(s) supervised.

·         Lead by example maintaining a positive attitude, professionalism and a supportive environment.  Practice consistency, fairness, and honesty in supervising employees.

·         Establish effective and efficient communication with all team members, management and executive team.

·         Orient employees to their position and the Cooperative.

·         Communicate the duties and responsibilities, delegate tasks and inform subordinates of the expectations of performance.

·         Develop an understanding of each job in order to direct the employees supervised.  Motivate them to perform their duties to meet the Cooperative’s expectations of performance.

·         Continually assess performance by giving and receiving feedback in a timely manner.  Conduct an annual performance evaluation.

·         Evaluate training needs of employees and provide opportunities for continuing education.

·         Assist in hiring employees with guidance from the human resources department.

Job Responsibilities:

Within the limits of established policies, procedures and budgets, assumes responsibility and has commensurate authority as delegated by the Chief Operating Officer for the following functions:

·         Assist in the coordination of operations and engineering daily schedules.

·         Ensure that dispatch personnel are effectively performing all procedures and functions of dispatch. Monitor to ensure appropriate prioritization is in place.

·         Resolves consumer complaints regarding PPEC’s tree contractors.

·         Makes field checks on contractors work in progress to assure adherence to established standards, codes, practices and safety requirements.

·         Approves daily time reports and approves overtime.

·         Stays informed regarding OSHA and other safety standards and recommendations and personally observes the personnel to assure that they are adhering to safety rules and regulations.

·         Interviews, selects and appoints all personnel under his/her supervision and assures that all responsibilities are understood.

·         Administers employee development consistent with applicable policies, procedures and practices to assure the maintenance of a highly competent, motivated and effective work force.

·         Oversight and follow up with contracted tree crews

·         Develops recommendations regarding departmental organizational structure and staffing to accomplish approved program goals through the most effective and efficient utilization of available resources.

·         Plans for and attends conferences, seminars, and meetings that will provide for acquiring knowledge of new or improved design, construction, operating, and safety methods and equipment.

·         Oversight of warehouse and inventory control of material used by assigned personnel.

·         Coordinates the Electrical Operations and Engineering Department’s activities with other departments of the cooperative with continuing emphasis on the nature of and importance of supportive relationships required for achieving efficient and effective operations.

·         Understand and request necessary purchases of material, supplies and equipment to construct and maintain the cooperative’s distribution and transmission facilities and equipment.

·         Maintain detailed material and supply documentation and a system of inventory control that accurately reconciles purchasing and sales with packing slips, invoices and statements.

·         Helps coordinate and assure all permits, easements, licenses and other correspondence are secured in a timely fashion where required.

·         Must have effective knowledge of RUS electric distribution and transmission system design, operation and maintenance, safety practices and techniques for training electrical operations personnel in work methods and procedures.

·         Must have an effective knowledge and keep abreast of Occupational Health & Safety, E.P.A. Regulations, National Electrical Safety Code, RUS bulletins, cooperative policies, procedures and other regulations affecting the operations of the cooperative.

·         Must participate in on-call supervisor rotation.

·         Must participate and become certified in cooperative sponsored Standard First Aid and CPR.

·         Subject to random drug and alcohol testing consistent with DOT regulation and Paulding-Putnam policies.

·         Performs such other duties as assigned.

Reporting Relationships:

Reports to: Chief Operating Officer

Supervises and Directs work of: Warehouse, Dispatch, and E & O Coordinator

External relationships: Vendors, Tree Contractors, Statewide Associations, Members

Specifications:

·         High school graduate with bachelor’s degree in business administration, operations management or a related field. A combination of education, training and experience may be substituted when competency in the role is demonstrated.

·         Distribution engineering experience that demonstrates a strong technical ability with an electric utility desirable.

Skills and Abilities:

·         Must be able to operate computers and various software programs proficiently.

·         Must be able to provide effective leadership, motivate and develop the skills of those persons supervised.

·         Must be able to communicate fluently and effectively, both written and verbally.

·         Must be able to determine priorities, organize work schedules and direct people effectively.

·         Must be able to write neatly, read and interpret written instructions, engineering drawings, plans and specifications.

·         Must be able and have initiative to work without close supervision.

·         Must be able to handle pressure of meeting multiple deadlines.

·         Must have excellent organizational skills.

Additional Expectations:

·         A thorough working knowledge of distribution system design, construction, operations and maintenance specifications and standards. A working knowledge of applicable codes, regulations and standards, both national and local, is also essential.  Knowledge of budgeting, forecasting, and engineering-related information systems is desirable. Other preferred areas of knowledge include cost of service, retail rate design studies, job training and safety related areas.

·         Maintain confidentiality regarding PPEC proprietary information and other department information.  Overtime may be required to complete the duties as directed.  Assistance will be expected during major outages.

Physical Demands and Working Conditions:

·         Must be physically able to function in the position.

·         Most of the time spent in a clean, climate controlled office with balance of time spent outside under various weather conditions.

·         Must have good hearing and visual abilities.

·         Must be able to ascend and descend steps, vehicles and other equipment common to electric utilities.

·         Must have the ability and dexterity to do complex functions involving the use of tools and instruments.

·         Must be able to stoop, bend or crawl into or under confined spaces.

·         Must be able to lift, carry and pull heavy objects over uneven terrain under various footing conditions.

·         Individual is required to reside within easy and minimal commuting distance to the headquarters.

·         Some travel and occasionally overnight trips.

·         Irregular work hours and overtime are to be expected.

·         Must possess a valid Driver’s License.

·         Must be available for scheduled “stand by duty”.

·         Must be able to work well with many types of individuals and groups with various backgrounds, philosophies and experiences.